In order to maintain uninterrupted services due to the constant flunctuations of costs and to avoid unnecessary payments of demurrages to ships the pier occupancy and lay times by vessels is calculated and arrange in such a way to avert overlapping.

Tanker loadings and unloadings are performed mostly under the adverse weather conditions in the sea, where staff has to undergo stress and strain in performing this strenuous task. At off shore unloading buoys the sea going operations staff has to face dangers due to high swells, slips and climbing on rope ladders. The loading and unloading operations are performed under such adverse conditions.

Taking measurements, working out tanker product quantities and on assuring quality by the Laboratory meeting with specifications and periodical inspections for product contaminations while unloading are carried out being on board the tankers. On completion of unloading and on comparison of product received as per the sellers invoice, the tanker is released.

In regard to refinery transfers, three pipelines running from refinery to the Rotterdam Ports are used to transfer production and the products are tested at The shore tank storage units and assured for quality, stored for distribution. Once received into storage, products are allowed to settle as per the operations procedures, and tested for assuring quality, is kept ready for release. The road tanker, rail tanker fillings at relevant entries pipeline transfers to customers are performed using the certified product in release tanks.

In emergencies where transfer of products is difficult to be made by rail and road the pipelines running from to harbour is used to load into costal barges and deliver to costal depots appropriately or fill into barrels and deliver either by air and dump at the locations or deliver same by road trucks to affected delivery points.Product unloading / loading tankers, transfers from refinery, pipeline deliveries to power plants and loadings into road tankers / rail are performed simultaneously averting overlaps in operations and avoiding demurrages, delays and disturbing refinery processing. The product belonging to marketing companies are reconciled on daily basis with the respective receipts and deliveries.